Terms & Conditions

By accessing or using our website, services, or booking any hospitality packages, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

• Eligibility: You must be at least 18 years old to use our website and services.
• Account Registration: Where registration is required, you agree to provide accurate and up-to-date information.
• Account Security: You are responsible for safeguarding your login credentials and all activity under your account.

By using our website, you consent to the collection, processing, and use of your personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

• Intellectual Property: All website content is owned by Match Experience Hospitality or its licensors and is protected by applicable laws.
• Limited License: You are granted a limited, non-transferable license to use this website for personal, non-commercial purposes only.

You agree to indemnify, defend, and hold harmless Match Experience Hospitality, its subsidiaries, affiliates, licensors, licensees, officers, directors, employees, agents, and partners from and against any and all liabilities, losses, damages, claims, penalties, fines, costs, and expenses (including reasonable legal fees) arising out of or related to:

1. Your use of or access to the website
2. Your breach or violation of any provision of these Terms & Conditions;
3. Your violation of any applicable law or regulation.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, or otherwise exploit any part of this website for commercial or non-commercial purposes without prior written consent from Match Experience Hospitality.
If you wish to use, copy, or reproduce any content from this website, you must obtain written authorization by contacting us via email.

• All bookings are subject to availability and written confirmation.
• A deposit or full payment (as specified at the time of booking) is required to secure your hospitality package.
• Prices may vary depending on package inclusions, event location, market demand, and availability.
• Final payment deadlines will be communicated in writing. Failure to make payment by the specified deadline may result in cancellation without refund.
• Payments are processed through secure third-party payment gateways.

All FIFA World Cup 26™ hospitality package sales are final.

• No refunds, cancellations, or exchanges will be permitted once payment has been applied.
• Deposits are refundable only until they are formally applied toward ticket or package purchase.
• For refund inquiries, please contact Guest Services or your assigned sales representative.